Shipping Policy

Effective Date: January 7, 2025

CorePulseEPC is committed to providing a reliable and efficient shipping experience for our customers. Please review our shipping policy for detailed information regarding shipping methods, timelines, and costs.

Shipping Methods

We offer the following shipping options:

  • Standard Shipping: Delivered within 5-7 business days.

  • Express Shipping: Delivered within 2-3 business days.

  • Overnight Shipping: Delivered the next business day (orders placed before 12 PM EST).

Shipping Costs

  • Domestic Shipping (United States):

    • Free Standard Shipping for orders over $500.

    • Orders below $500 incur a $10 Standard Shipping fee.

    • Express and Overnight options are available at additional costs calculated at checkout.

  • International Shipping:

    • Shipping rates vary by destination and are calculated at checkout.

    • Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.

Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

  • Please allow up to 24 hours for the tracking information to update.

Delivery Issues

  • Delayed Delivery: While we strive to meet delivery timelines, unforeseen circumstances (e.g., weather, customs delays) may cause delays. We are not responsible for such events.

  • Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at info@corepulseepc.com or call (212) 247-2404.

Shipping Restrictions

  • We currently do not ship to P.O. boxes or military addresses (APO/FPO).

  • Certain products may have shipping restrictions due to international regulations.

Changes to Shipping Address

  • Address changes can only be made before the order is shipped. Contact us promptly at info@corepulseepc.com or (212) 247-2404.

Contact Us

For questions or concerns regarding shipping, please contact us:

Thank you for choosing CorePulseEPC. We are dedicated to delivering your order safely and efficiently.